Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Signing bonus

Position Overview

Clinic Director—Ellie Mental Health Chantilly and Herndon, VA

The Clinic Director (CD) is responsible for the clinic's overall performance and operations. The Clinic Director manages staff performance, hires and recruits clinical staff to meet staffing expectations and clinical revenue needs, provides all training and
ongoing developmental support, is accountable for meeting the clinic's fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Director works collaboratively with the Franchise Owner.

Required Skills/Abilities

Master's Degree or higher education in a mental health discipline.
Independently licensed with a Virginia-issued clinical practice license (e.g., LCSW, LMFT, LPC, LCP).
Strong leadership, problem-solving, and executive skill sets.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong working knowledge of state requirements regulating mental health practice.
Working understanding of human resource principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a fast-paced and changing environment.
Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams.
Adept at learning and navigating Electronic Health Record systems.

Reporting & Supervision

The Clinic Director reports to the Franchise Owner
All clinic therapists report to the Clinic Director.

Tasks & Responsibilities

Hiring, Training, and Staff Management

Oversee the hiring process for all therapists at their clinic.
Provide all onboarding training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
Assess ongoing development and training needs and conduct ongoing training as needed.
Hold staff compassionately accountable for meeting performance expectations.
Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination processes as needed.
Manage basic clinic Human Resource tasks, including maintaining employee records.

Supervision and Consultation

The minimum interval for the licensed provider is one hour once monthly
The minimum interval for unlicensed providers is one hour twice monthly
Oversee twice monthly peer consultation groups to ensure clinical excellence and align with best practices
Provide clinical oversight to the clinic's Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
Participate in CD Peer Consultation or state-based CD meetings.
Conduct weekly consultations with CM (in clinics where the role is applicable).
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation.

Clinic Oversight

Provide training, staff development, and administrative oversight to support the clinic's functioning.
Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement fiscal and clinical efficiency strategies.
Monitor and manage clinic office schedules and office supplies.
Respond promptly to concerns raised by clients, clinicians, or external stakeholders.
Serve as point of contact for building management-related issues or concerns.
Be on-site at each clinic a minimum of twice weekly (4 days total) to ensure timely response to walk-ins, mail processing, outreach visits, etc.

Clinic Outreach, Marketing, and Networking

Spearheaded clinic's community outreach and engagement efforts in collaboration with the franchise owner and consistent with guidance from the Ellie Corporate Outreach Team.
Collaborate with Ellie Corporate Marketing Team to promote the clinic's online visibility.
Coordinate and participate in community events/partnerships to increase the visibility of the clinic and the therapist's work.

Organizational Leadership

Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures.
Identify opportunities to improve client care, quality, and effectiveness and implement changes in collaboration with a franchise owner.
Write, develop, and implement practice policies and client-specific paperwork to ensure ongoing compliance with insurance requirements, Medicaid/EAP-specific requirements, and auditing practices.
Conducted chart audits and provided feedback to the clinicians on compliance areas for growth/improvement.

What we have to offer:

Monthly stipend towards Healthcare, Dental, Vision, Long and Short Term Disability
Paid CEU time
Paid Time Off and Holidays
Great company culture
Pull from last job ad for new/updated benefits list

About Ellie – Ellie Mental Health is a successful mental health corporation headquartered in Minnesota. Ellie has recently begun to franchise their model to local owners nationwide. The Ellie model focuses on flexibility, innovative decision-making, creativity, and putting our people first. We are motivated to be different than other mental health care providers. Providing a fantastic experience for providers is a critical link to better care and better outcomes in mental health. Ellie is structured to remove many of the daily obstacles that get in the way of providing world-class mental health services, including centralized support for inquiries, scheduling, client/therapist matching, insurance contracting, billing, and collections. We want our practitioners to focus on what they love - serving clients!

Compensation: $100,000.00 - $125,000.00 per year

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

Don’t meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”

Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we’re just people helping people. Wanna join the herd?

(if you already have a resume on Indeed)